Tessora Support
Need help with your account, family archive, recordings, organization workspace, billing, or app access? Contact Tessora support and we will help you get back to preserving your stories.
Contact Support
Email us at support@gettessora.com.
Email SupportHelpful Details to Include
- The email address on your Tessora account.
- Your device type, such as iPhone or Android.
- The workspace type you were using, such as Family or Organization.
- A short description of what happened and any error message you saw.
Common Topics
- Signing in, account verification, or password reset.
- Recording, importing, playing, or transcribing audio stories.
- Managing family members, photos, albums, memory books, and invitations.
- Creating or managing organization workspaces and team access.
- Billing, subscriptions, and purchase questions.